I had the exact same problem with my Lux thermostat last winter when the heating schedule went haywire. These digital thermostats can be really confusing without the manual because the programming sequences are never intuitive. I searched through countless forums before someone shared a link to a complete archive of Lux manuals including the smart temp models and programmable ones. The programming instructions are very specific about which buttons to hold down and for how long. I found my model's manual by going to the lux thermostat manual page at https://lux-products.manymanuals.com/thermostats which has them categorized by series. They even have the installation guides which helped me verify my wiring was correct because I was having issues with the auxiliary heat kicking on too often. The troubleshooting section at the back explained the error codes my unit was displaying and now my system runs perfectly. I printed out the programming quick reference card and taped it next to the thermostat.