ICSolutions is a company that provides telecommunications services for correctional facilities, allowing inmates to connect with their friends and family members through phone calls, video visits, and messaging services. They offer secure and controlled communication options to ensure icsolutions facility compliance. ICSolutions services may vary based on specific arrangements with each correctional facility. They generally provide telephone services that allow prisoners to make outgoing calls to approved phone numbers and receive incoming calls from approved individuals. These calls are often recorded and may be monitored for security purposes.