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General: Amazon reviews
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| From: Joshua Medel (Original message) |
Sent: 23/06/2023 11:07 |
If any two brands are synonymous with e-commerce, they’re Amazon and eBay. But being big players in the online shopping space also means the potential for big customer service problems. How do they compare?
We asked over 2200 survey participants about their Amazon and eBay support experiences amazon vs ebay customer service .
Who’s faster to respond to customer service requests?
Is one company easier to reach than the other?
Does Amazon or eBay support have a better track record of resolving customer complaints? |
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